How Do I Search, Evaluate, and Save Suppliers in Doba?

Learn how to search suppliers in Doba, understand the key supplier metrics, and save preferred suppliers for faster sourcing decisions later.

If you are comparing suppliers instead of just comparing products, the supplier search tools in Doba give you a clearer picture of who you may want to work with repeatedly. Our Help Center shows both how to find suppliers and what the main supplier metrics mean.

Quick answer: To search suppliers in Doba, open Find Suppliers, search by supplier name or sort the available supplier data, review the supplier metrics on the supplier page, and favorite the suppliers you want to revisit faster.

How to search suppliers

Our Help Center points to Find Suppliers as the main supplier-search area.

From there, you can:

• view suppliers across Doba
• enter the name of a supplier you want to find
• sort supplier information to compare options
• click View Products to see that supplier's items

This is the best path when you want to understand the store behind the products instead of judging each item in isolation.

What the supplier metrics mean

When you open a supplier page, our Help Center highlights several metrics that help you evaluate the store.

Available Item Count

This shows the supplier's item quantity.

Fulfillment

This shows the average fulfillment percentage for the supplier over the past three months.

Refund Rate

This shows the average refund-rate percentage for the supplier over the past three months.

Shipping Origin

This shows the supplier's warehouse location.

Average Handling Time

This shows the historical average time it has taken the supplier to accept or reject an order after it has been funded.

This does not include the shipping and delivery time to the buyer.

Stated Processing Time

This shows the supplier's estimated processing time from the moment an order is funded until it is accepted or rejected.

Like average handling time, this does not include shipping and delivery to the buyer.

How to save suppliers for later

If you find a supplier you want to come back to, mark that supplier as a favorite.

Our Help Center explains that favoriting suppliers helps you find the ones you like faster later on, which is useful when you are building a preferred supplier shortlist instead of starting from scratch every time.

How to use supplier information well

The best supplier decisions usually come from looking at more than one number.

For example, you may want to balance:

• the size of the supplier's catalog
• fulfillment performance
• refund performance
• shipping origin
• handling speed

That gives you a better sourcing view than choosing a supplier based on product price alone.

When to move to the product detail page

Supplier search helps you compare stores, but product-level decisions still matter.

Once you have a promising supplier, review the product detail page for:

• shipping options
• shipping cost and timing
• marketplace restrictions that could affect where you can list the item